Shelby was indignant. Her trusted friend and business colleague had crossed the line and she felt betrayed. What happened? Her administrative assistant reported receiving an email that was rude and abrasive. Without seeking clarification or inquiring about the sender’s intent, she experienced it as a personal attack. Suddenly, the issue took on mammoth proportions. Shelby […]
You Take Things Personally Read More »
Last week, Ray offered to introduce me to a fellow business owner in the same executive park. He had noted that the guy’s car was in the lot and assumed he was at work. So he picked up the phone and called. “Jeff, this is Ray. I have someone for you to meet. You do
Do You Bottom Line It to Succeed? Read More »
I met Carole at an educational presentation. I was chatting with another attendee when she walked into the room and momentarily paused, looking around with uncertainty. Of the six people already gathered, we were all in pairs conversing with each other. Seeing her confusion, I immediately excused myself to my partner and welcomed the newcomer.
Focused on Transaction, Not Relationship Read More »
Robert Kiyosaki, author of Rich Dad Poor Dad, and The Cashflow Quadrant said: The ability to sell is the number one skill in business. If you cannot sell, don’t bother thinking about becoming a business owner.” If you’re in private practice as a counselor, consultant, lawyer, doctor, dentist, CPA, architect, or designer, rarely do you
The Secret To Sales Success Read More »
Does gender impact closing rates? According to Chelsea Irwin, Director of Marketing, Branding & Content Creation for Golden Web Marketing & Golden Mailer, it does. She recently posted a message in LinkedIn which said: “As a Marketing Director, I use a program that records incoming calls and allows me to listen to the sales reps
Who’s Better at Sales: Men or Women? Read More »
“Security is mostly a superstition. It does not exist in nature, nor do the children of men as a whole experience it. Avoiding danger is no safer in the long run than outright exposure. Life is either a daring adventure, or nothing.” Helen Keller Have you noticed that some people crave – no demand –
Introduction to AlikeAbility(TM) Read More »
Bill and Marie met in college and instantly bonded because of their keen intellects, love of learning, and interest in current events. The courtship was quick and unromantic especially hastened by graduation and plans to attend university in another state. He pursued the law and eventually specialized in taxation. She studied French literature and became
Can This Relationship Be Saved? Read More »
There she was with a prospect doing a walkthrough of his home when Patti put her foot in it, not dog poo, but what she said literally stopped their conversation cold. She felt the air get chilled and saw her prospect lose interest. Nothing she did after that revived the conversation. What happened? What went
She Put Her Foot In It! Read More »
Meet Ken. He trained as an engineer now turned consultant. He’s super smart, very creative, and hands-on. Married with two children, he lives in the burbs, drives a Prius, and likes to read science fiction in his spare time. Ken has an amazing talent for seeing the big picture and applying ideas from many disciplines
Talented and Tongue-Tied Read More »
People hate to be sold, but they love to buy. In making a decision to purchase a product or service, people fall into one of 4 major styles. The sales transaction is most successful when sellers assess, diagnose, and match the buyer’s style. Let’s examine these 4 types of buyers. First is the person who
Know Your Buyer to Ring Up $ales Read More »
